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Understand Your Rights Before You Play

Our legal terms set out how ku901 operates, what you can expect from us, and what we ask of you in return. Access to our platform depends on your local law and eligible regions — read these terms carefully before opening an account.

Account EligibilityJurisdiction ConditionsPolicy UpdatesbKash & Nagad TermsData Handling
ku901 Understand Your Rights Before You Play
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Data Handling We collect only the information needed to operate your account — name, contact details, and wallet identifiers for bKash, Nagad, or Rocket. We do not sell your data to third parties.
Cookie Policy We use session and analytics cookies to keep your account secure and improve platform performance. You can manage cookie preferences from your browser settings at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and contact support through live chat.
Data Retention and Requests We retain account data for the period required by applicable policy. To request a copy of your data or ask for deletion, contact us via the support email listed in this page.
LEGAL CONTACT PATHS

Reach Us on Policy Questions

Live Chat Support Open the chat widget from any page in your account. Our team handles policy queries, account disputes, and wallet verification questions directly through this channel.
Email for Formal Requests Send formal legal requests, data access queries, or account closure notices to our support email. We acknowledge receipt and respond with next steps within a reasonable period.
Account Help Centre Your account dashboard includes a help section covering policy summaries, wallet terms for bKash, Nagad, and Rocket, and step-by-step guidance on raising a formal dispute.

Common Questions About Our Legal Terms

These answers cover the questions we hear most often about eligibility, data rights, account terms, and how to contact us with a formal request.

Access depends on your local law and eligible regions. We do not confirm legality for any specific location — you are responsible for checking whether online gaming is permitted where you are.

Any balance in your account wallet at the time of closure is eligible for withdrawal back to your registered bKash, Nagad, or Rocket number, subject to identity verification and our standard withdrawal process.

Send a data access request to our support email. Include your registered account details and the specific data you are requesting. We will respond with the relevant information within a reasonable timeframe.

We post updates directly on this page and may notify you via your registered contact. Continued use of your account after the effective date means you accept the revised terms.

Change your account PIN immediately through account settings, then contact our live chat support. We can place a temporary hold on your account while we investigate the issue with you.

Formal requests — including data deletion, account disputes, or compliance queries — should be sent to our support email. Live chat handles general policy questions and account-level issues.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.