Reference

What You Agree to When You Use ku901

These terms set out the rules that apply to your account, your transactions, and your use of ku901 — including deposits and withdrawals through bKash, Nagad, and Rocket. Access and eligibility depend on your local law and the regions we currently support.

Account EligibilityPayment RulesbKash · Nagad · RocketWithdrawal ConditionsGoverning Policy
ku901 What You Agree to When You Use ku901
YOUR ACCOUNT RIGHTS

How We Handle Your Account and Data

Your account data is held securely and used only for the purposes described in these terms and our privacy policy. We do not share your wallet details — bKash, Nagad, or Rocket numbers — with third parties outside of the payment processing required to complete your transactions. You can request a summary of the data we hold on your account at any time through the message centre.

Data Retention

We retain account and transaction records for the period required by applicable financial regulations; you may request access to your own records at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests; never share your OTP with anyone, including support staff.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the platform; you can manage cookie preferences from your browser settings.

Contact for Changes

To update your registered wallet number or request account data corrections, contact support through the message centre with your account ID ready.

TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about a transaction or account decision, our support team handles policy questions directly. You can reach us through live chat, email, or your account message centre — whichever works for you on mobile.

Team online

Live Chat

Open the chat window from your account dashboard for real-time answers on terms, account status, or payment queries.

Email Support

Send detailed terms or dispute queries to our support address; we respond to account-related policy questions within one business day.

Account Message Centre

Log in and use the message centre to raise a formal query — all correspondence is tied to your account record for reference.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account changes, and what to do if something goes wrong.

Eligibility depends on your local law and the regions ku901 currently supports. Where online gaming is restricted by local regulation, these terms do not grant access regardless of account registration.

Currently we accept bKash, Nagad, and Rocket for deposits and withdrawals. The wallet you use for your first deposit becomes your verified withdrawal wallet under our payment terms.

Our terms require the receiving wallet to match the one used for your most recent deposit. If they differ, our team will contact you through the message centre to verify before releasing funds.

We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Log in and send a request through the account message centre. Include your account ID and specify what records you need; we will respond within the timeframe required by applicable regulations.

Raise a formal dispute through the message centre or email support. All disputes are reviewed against the transaction record tied to your account, and we aim to respond within one business day.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.